In Smart City Projects, KIOSK plays a major role. As a move towards an “approachable city administration”, these city kiosks are expected to act as an extended arm of city administration departments and help in connecting with citizens while promoting “anytime services” complementing the mobile platform based service delivery.
While delivery, G2C (Government to Citizen) services shall be the primary focus of City Kiosk systems, in order to ensure broader adoption and ensure business viability, B2C (Business to Company) services may be provided through City Kiosk. DEFINITION The word “Kiosk” is of Turkish and earlier Persian origin, where it meant an outdoor pavilion or a portico. In information technology, a kiosk (pronounced KEE-ahsk ) is a small physical structure (often including a computer and a display screen) that displays information for people walking by. Kiosks are common near the entrances of shopping malls where they provide shoppers with directions. More sophisticated kiosks let users interact and include touch screens, sound, and motion video.