STL | Knowledge Series
Knowledge Series

STLerCAST: Episode 5 | World-class Digital Network Integrator

WiFi 6 Explained | What is WiFi 6? What makes it different?stl

This time around we are going a little bit Wireless. We're talking about Wi-Fi. Now you must be wondering why we talk about Wi-Fi. Everyone has been doing Wi-Fi for ages. You know you have Wi-Fi I have Wi-Fi all of us have Wi-Fi but what exactly is Wi-Fi and has Wi-Fi been the same for the last years or is it changing? To answer these questions we have today with us Shantanu Kulkarni. Shantanu is the head of Technology. Software division of STL and he has been passionate about Wireless G Wi-Fi for a couple of decades. Welcome Shantanu and hoping to have a conversation with you about Wi-Fi . Thank you so much. Manish it's a pleasure to talk to you on this Friday evening. The whole topic is something that I love so it's going to be a good conversation so I'm looking forward. Perfect! So you know Shantanu we have been doing a lot of things on Wi-Fi for a quite some time. And the question I have for you is why should we really care about by Phi these days you know we have G. I hear G's coming you know all of this is going to be there and it's going to be fabulous. So why Wi-Fi? Yeah you know manage the very fact is that right now both of us are talking on Wi-Fi. So that's that's something we should care about and you know what you feel that you breathe in oxygen. I will tell you something you breathe in somebody's data always. You will be always under some kind of data blanket. There is always some numbers flying around us. If you are under four walls for any two walls you are at home You are at hotel You are at mall you are airport You are in television World somewhere right? You will be under the Radars of WiFi. Maybe while traveling or commuting for some time there would be some spots where you if you are breaking on some low hogarth forts or somewhere you might not have probably but otherwise most most of the places you will be under the blanket of WiFi. That is a very very important reason for us to take care. I'll tell you something. You know what it's a matter of something. I'll tell you around to months maybe months Manish that Wi-Fi will be having around % of all the IP traffic. It will be traveling on WI-Fi. More than half of internet traffic will be on Wi-Fi. That's very conservatively speaking and I'm talking about you know in a couple of years guessing about some there will be more than and something like million Wi-Fi spots across the globe. Now Imagine. Will you find a space where you are not under the Wi-Fi coverage? Literally one Wi-Fi hotspot for every people in the world? Exactly. I mean imagine.. imagine that. Imagine that.... that's crazy... I mean the the size and the the coverage speed which it is increasing is multifold like you know like percent increase in public Wi-Fi that you will receive and the speed at which it goes which it will give you finally has four times the speed that you're getting. So it's going to be very very exciting times and it is soon going to be the de facto channel or rather it is already the way we are talking the way we are in this whole new normal Wi-Fi will and is already the de-facto channel. That's interesting. I had no idea that Wi-Fi is dominant not just one of those things that we have at our home but this number of why high being one for every people out there... That's crazy. I actually you know last time when we were just talking outside I kept hearing you mention wi-fi . Now that's actually interesting because you know I haven't heard of a number associated with WI-Fi all the time you know it sounds to me like Wi-Fi is getting into a new generation. But what's happening with Wi-Fi. What is this wi-fi that we we have been started to talking about? You know... these tech people especially the people who are making Standards they have a habit of making everything very cryptic. I mean imagine before Wi-Fi your Wi-Fi predecessor let's call it something as Wi-Fi it was called . AC. I don't know why at certain point of time. So even though this is called . AX they came out with calling it much simpler Wi-Fi and when they say that the previous one is Wi-Fi WI-Fi- and so on forth... Okay. So Wi-Fi is a new generation of wi-fi. What's special about this generation? Yes so it's one that it gives more of what you need. So you need what you need more data. You will need data faster. You need data when you want. So it does all those things much hostile. But you know it's not just about data being faster in Manish. It has the way has done is what makes a difference. So on one hand if I tell you that it is times faster and has times capacity. If you look you know all the promises that all all the operators have made about Wi-Fi in the previous times they were always more theoretical. So if they say that we will give you this Wi-Fi speed. It was always subject What is the quality of your router in your homes? What is the quality of your mobile device? What is the quality of your laptop? And what is interference? Does your neighbor have similar Wi-Fi channel is interfering. But what is Wi-Fi six guys have done is they have really taken some things from a very different engineering perspective. So all of them was to have a huge efficiency. Now while having efficiency they have really come with a lot of very very powerful use cases. I'll tell you you know last time tell me when did you watch any video Manish on Netflix or anywhere which was not HD. Oh yeah. I actually think everything is HD now. Everything. So yeah I mean there are times when you get poor quality reception but they are trying to send HD. Right and I'm sure that in some time you're going to go for this K and at this stuff like. Yeah it's fabulous... I mean I've seen it. I've actually seen Ks It's amazing. So all this HD quality streaming and we are we are we are talking about as really gone not just a notch hyper new level with my concerns. There's a lot of seamless experience and we'll talk about it once you know we could get into a bit of deeper discussion. How Wi-Fi looks at creating a completely new chapter in user experience. It's not just about having speed or efficiency or something. It's a new user experience. Plus it talks about one very important thing. The average number of devices Manish in your home. I'm sure you have at least devices which are connected. I'm sure that you have Manish gone to watch an IPL match or a football match sometime. Right? In the stadium Live stadium. Have you tried to record a video and try to send it to your friend? In those environments? Honestly I have not but I have heard that it's very difficult. It's just chokes up. The congestion is so high you just cannot do that. And now not only that you know the kind of devices. I'm talking about in a household if there are devices. Each competing for that Wi-Fi attention from the router is practically impossible to do that with the previous generation of Wi-Fi for the one which we are having currently. So all these things is taken care by Wi-Fi and hence it becomes something so powerful. See what are you saying is that with the quality and the capacity and the experience? The efficiency the ability to handle dense environments and new devices and all of this being done securely. This Wi-Fi thing is actually pretty disruptive. I mean it's not just a little jump from the you know that . AC or whatever it was but it's a massive jump... Would you say it's very disruptive. Absolutely it's completely disruptive and you know the things that we spoke about this wi-fi does Manish is that if you have five devices you have let's say a small device which is just connected for let's say you have a security system which is just going to say that there is some movement in the house versus you are watching a K video. The kind of attention the router today gives and the kind of channel it gives is similar but this one comes is with a lot of intelligence. It knows how much attention to give who's more data hungry who's less data hungry. One place you are having increased network capacity and high throughput. You're talking about ...I didn't speak out that to your efficiency. Let me speak about that as well. So what happens is WI-Fi comes at the very very important feature. As you know you were talking about disruptive is a good word for it. One of the major reasons that any device is actually drain of battery because they're always trying to connect to a router or they are trying to get the attention of failure point an access point to get connected. I think it's super disruptive you know the kind of impact it's going to have on your home Wi-Fi your e-learning your enterprises... your transportation hubs. Either a public Wi-Fi is going to completely change when you go to a mall today the kind of experience you have currently versus what Wi-Fi promises is of a different level. The stadium and venues... and all these things is really going to be a big differently.. Right? Okay. It's amazing what you talk about the power management that will be very useful. I... for one keep hitting my phone going out of battery but you are right.. when you think of devices in factories you don't want to be charged all the time. That that might be its killer app actually... You did you did say about how it handles congestion and this next generation of Wi-Fi it's actually working on so many of these things that it's getting better at. Thanks for sharing this high-level simplified perspective about Wi-Fi with us Shantanu. In the next time when we will catch up with you we'd love to hear from you a little bit more detailed perspective a little bit more technical and how this impacts the industry? So looking forward to catching up with you again Shantanu. Thank you Manish and it's been a pleasure and looking forward to the next one.

STL TechTalk | Edge Computing Episode 2 | All Things Tech

As the Edge Computing adoption increases, it becomes really important to understand the relevance of Compute Power and Scale built on a robust Network Infrastructure. This becomes a key backbone for running applications on the Edge. Hi, there. I'm Manish Sinha. CMO at STL, Sterlite Technologies. Today, we have with us Sandeep Dhingra, who is been a technologist with IBM and Cisco and now he is the Chief Technology Officer at the network services and software business at STL. I would love to know, as a Technologist, What do you think about running the Edge? How do you think of managing applications on the Edge, on the data center Cloud? Where is everything being run, what exactly is the place that is called the Edge? That is a very interesting, very important question Manish. I think first thing before I answer that question, You also have to understand that Edge in isolation means nothing. Edge without a back-end data center or cloud is Edge of nothing.Right. That doesn't make any sense. So, whenever we talk about Edge, we have to think about in a complete topology where it has Data Center and the Cloud and something connected in here, right, now think of those as workloads for compute. They can run on the Edge. Some of them can run on multiple different Cloud. Some of them can run on on frame Data Center. So now there is what should run on Edge. These things have to be automated, these things have to be orchestrated because the sheer scale and time required, you cannot just do it man. You have to think about geolocation, you have to think about latency, you have to think about the amount of bandwidth, you have to think about the data localization. So, you have to think about you know, in terms of, What is the compute power that is available locally at the Edge. So, Sandeep you just talked to us about how the Edge is actually the Edge of large Computing backhand and how it is changing the way you know, data centers will be operating. What I think is it's changing the network infrastructure. Right. And what does it really do to the job of the network infrastructure designer? How does it really change or impact the Network Infrastructure? Very very good question again Manish. I mean this is actually even closer to my heart. I am from networking background. So, fundamentally, there are four things. If I characterize that number one is, you're adding a huge amount of new locations, you know, call it Micro Data Centers, different type of Edge, so different type of sizes and types of data center. So, adding huge number of new locations that need to be, that is number one, that impact on network. Second thing is when you connect all of these new things and with huge number of things you cannot manage such large number of devices in a physical way, it needs to be virtual. right. It needs to have things like automation and zero-touch provisioning. The third thing is the SDN and NFV is required to make it happen. The fourth thing is, now the security changes as well as the topology and architecture and dynamism of computing changes, security need to be also distributed and granular and it needs to be software driven. So, these are the four fundamental things that are changing in the network. It's almost like the entire network is getting impacted. I mean it in a very positive sense that every different aspect of the network whether it is the hardware, the software, the networking between them. All of them are actually elevating. My guess is all of this will also impact how Telcos designed their networks and how they are actually working with providing connectivity and data center services. How are Telcos changing their approach with Edge Computing? It's dramatic, dramatically again a very good question, Manish. See what's happening is, in the Telco world, it is the term that is called, used is multi-access Edge Compute. That basically is revolutionizing the access network both on the fibre side, wired side as well as the wireless side in the mobility side. Now with 5G coming in, this is changing the Edge also dramatically, in there are a lot of things that are happening in the multi-access Edge space to make sure that Telcos can generate more money, make use of the huge number of use cases that are coming, number of new applications that are going to be run, they have seen huge huge opportunity, and this is already being deployed. Thank you so much for sharing all of this with us Sandeep and looking forward to meeting you at the Edge. Thank you. Manish, I have to say we are on the Edge of a revolution. Thank you, Manish, thanks for having me. Thank you so much.

STL TechTalk | Edge Computing | All Things Tech

Hi there. I'm Manish Sinha, the CMO at STL, Sterlite Technologies and today we talk about something that all of us know a little bit about and most of us want to know a lot more about. What is it? Edge Compute. Well...I'm sure you've heard the term and if you're watching this video on LinkedIn or twitter or any time when you watch videos on Netflix or Amazon Prime or whatever is your favorite streaming service, you know, you're getting it from something from a server that's not too far away. They are sending the stuff close to you. They are sending the things that you need for your internet experience close to the edge. That's the Basic understanding, but how about we try to dive into it a little bit more. Today we have with us Sandeep Dhingra who has been a technologist with IBM and Cisco and now he is the Chief Technology officer at the Netflix services and software business at STL. Welcome Sandeep. Thank You Manish! Glad to be here and I believe you have described Edge pretty well. So one of the things that I actually want to start with Sandeep, you know, why should we care about Edge Computing? Very good question, right and especially during the time when there's a lot of hype around it. So I will say three things, number one It is a major generational architecture shift, right. The 2nd it is essential for the key revolution that is going on in the digital infrastructure called Internet of Things. It is not IoT, but there are huge number of use cases which will be enabled by Egde Compute. So, for these three things it is very important. So, let me talk about it. What do I mean by architectural shift? If you look at in 1960s, we had this big mainframes, right? We had all the terminals we connect to i.e. the standard centralized model, right? And then in 80s kind of everything was upside down and we moved to a client-server model and the AS400 version and you know Oracle servers. These were the type of things that were Kings... and then in 2000 and again, we took a turn and we started Cloud Computing. Now Cloud Computing is you know it was a large-scale model, shared infrastructure across this thing, but it is centralized. Now you have seen how it has revolutionized IT and technology in itself. But now, we realize when the IoT came, we realize that you know, everything cannot be and must not be run in the cloud, i.e. centralized model. So, then what did we do in Edge Computing, cloud moves to the edge, the computing moves to the Edge, but now it completes the circle. Now if you look at IDC, they have displayed it very nicely. It is really a generational shift that is completing the full technology cycle from centralized to distributed combined. So that is about the architecture shift. Now, there are 10, 20, 30, 40, 50 billions of devices are going to be connected in future. But the point is a huge amount of data will not only be created at the Edge, but it will be processed, needed to be computed and processed at the edge and by some estimates we are talking about 45 to 50 percent of overall data that needs to be processed at the edge. So that is what is changing. That is why we should care. That is very very interesting and thanks for taking us through the journey, but two things that really popped out to me is that this whole thing of Edge Computing has been here for nearly two decades and also that way soon it will take over 40 to 50 percent of the things that we are Computing But one thing that I would love to know from you is what exactly is Edge Computing? You're right. So, there is lot of confusion about Edge, right? So, first thing that we realize that the users, the devices like cell phones, your laptop, your sensors, your robotic arms, your army tanks, potentially these things connect. That is the physical location is called Edge. Now if you talk about Edge Computing, Edge Computing is nothing but computing happening on the edge, that basically a topology element. So, compute can happen at the cloud at the data center. This gives me about you know, what is happening at the edge. Now cloud computing is really a style of computing that basically, provides you, shared infrastructure, the resource elasticity, you can up and down, you can provide through a platform provides like horizontal scale, it provides you catalog pay-as-you go model. So, these are the basic style of computing. When you create the style of computing to edge of the network. You can call it Edge cloud or cloud model. Thanks for telling us a little bit about what exactly it is and I think the differentiation between Edge and Computing on the edge and the cloud, all of that really helps. If you can help us understand, why is Edge Compute so disruptive? What is it fundamentally changing? Let's say like, what does Edge Computing do? Right. Let's say if you do this amount of compute of work at the edge of the network where things are connecting. So, it does provide three things. Number one. It provides a very low latency that enables lots of applications. That would not have been possible otherwise. Then it ensures when you have huge amount of data that is being generated that does not need to be sent back to the cloud or data center. Third. There is, it helps keep the data local. If there was no compute at the edge and computation was necessary to make decisions, Then, the data would have to be inevitably sent to a data center or cloud but with edge compute, with local processing, we can keep the data local. These three things are enabled by The Edge that basically makes it possible for thousands of net new applications to be run and new use cases form that a new efficiencies and productivity in, you know hundreds of different verticals in sectors. That is why it is disruptive. Yeah, it is very interesting. Thousands of new applications running but you actually mentioned something that probably is a very simple word in the way technologists understand, but I wanted to understand it in a more simpler way, which is latency. What is really latency mean and you know, what are some of the reasons and why do we care too much about it? Really, literally it means time it takes for you know, information or packet from point A to point B, right? So, typically it is an Intense of basic and so, but what is happening with IoT is there is a lot of machine-to-machine communication. So, at machine scale, the machines when we talk there, we talking microseconds, right? Let's say if there is a gas pump in a refinery that is monitoring a pressure that needs to be shut quickly without human and human intervention and you know, lots of these things can be adjusted now that requires ultra-low latency. Very very low latency. The latency in human scale and human applications is different than in machine scale, human scale it is tens of milliseconds in machine scale, it is under 10, under 1 and sometimes in microseconds. Anything else that you think is making it imperative for the Edge compute to become important? So yes, there are other things, one is the sheer amount of data, right. When you have millions of sensors or you have you know, 8K streaming surveillance videos, that data you don’t want to send it because it is costly to send data. So, just the bandwidth and data is another one, right. And then there are scenarios where you know, you need autonomy. That is, you need Cloud, but you need to have most of their first just to be able to run if there is no Cloud. You basically use cloud only to send let's say, data for further analysis or you send for training your machine learning models. In the case of let's say a hospital or a military outpost, where you still make everything, needs to work properly and then you have the privacy and security for data localization. So, these are the key imperatives that you know, make Edge Computing really important and critical. On the other hand, Sandeep. We also know that Edge Computing ranges from a lot of different use cases. Right. Maybe you talked about machine-to-machine, there is a wide range of things, I also hear that, it's extremely important for Edge Computing to be at its best for things like connected cars and autonomous vehicles. What is happening there? Why is that important? So, there are two majors. One with the edge does not have any impact like whatever we are doing now, If I am doing a web application. It's running without the edge, I am fine. But some applications get enhanced with the edge that you touch in the beginning, right? But then applications that are really... make use of Edge in a super enhanced way that is where we talk about like say high definition video surveillance from 4K 8K video streams. But the real difference that comes where there are applications that cannot run without the edge, that are called edge native applications. There is no way they can run without the edge, and autonomous cars you mentioned, vehicles you mentioned, is one such example. One use case that is also very important is Telco space, its called multi-access Edge compute. Thank you so much for sharing all of this with us Sandeep and looking forward to meeting you at the edge. Thank you Manish, I have to say we are on the Edge of a revolution. Thank you, Manish thanks for having me. Thanks so much.

STLer Cast: Episode 2 | Developing Cutting Edge Access Solutions

Thank you so much Rajesh for joining us for this brief interview today. How you doing? Good. Yeah working from home has been fun. A different experience altogether quite fun and .... We are also, you know rolling out off course various press releases and stuff like that. Actually there was one which just came out, you know a couple of days ago from one of our partners on some types of equipment and stuff like that. So, can you tell me a little bit more about your experience on this and What's really cooking? Yeah. Sure. So maybe just for everyone's benefit. I'll just spend a couple of minutes on defining what Access Solutions organization is, right? So so this was obviously defined late December and it was primarily to focus our efforts on developing products that are Cutting Edge and that are going to define the networks of the future. We will need to scale networks to support the ever increasing demand and so for operators, for customers that are building these networks and evolving the networks to the Next Generation. It becomes extremely imperative to have scalable Networks. If you were to simplify this in a way, what are the problem that you think that we are trying to resolve and what have we done so far in this area? What do you have to say on this? Sure. So yeah, so just to conclude that. So basically we are trying.... the real pain points that we have from the customer perspective is vendor lock-in, right? So today you have to buy several of these infrastructure components from the same vendor, and essentially we're disrupting that. We are taking our solutions from a software approach, the white box solutions, third-party, you know infrastructure players that we can then integrate our software with and that's sort of really disrupts the incumbency and to me that is the fundamental change in the way even operators are thinking today, right they've been tied to the Legacy infrastructure providers and for various reasons that has been the norm. So this is a complete change in Paradigm and our investment in a so simply put of validates that belief. And our approach to this, you know this mobile edge and 5G. This has been challenging. What would a challenging that.... you mentioned about some of the challenges that we are trying to resolve and overcome, but why has it been so challenging so far? It's a great question. So I mean a lot of it is just evolution in terms of compute and the ability to run, you know, large cores of processors that can handle you know, vast amounts of data. So for these you really have to have, you know, the compute and storage capabilities at the edge which is what is driving this whole mobile Edge as we call it the edge solutions that you know, there's a lot of noise around that is because lot of the compute and you know processing that used to be centralized in the central office or in the regional... you know centers are now being pushed very much to the edge. There's anybody's in sort of the same boat. We are about few months apart from you know, some of our other competitors as you want to call it, but the ecosystem is still evolving. Absolutely. Also if I really were to relate it with a situation for example in current situation of covid in the lockdown, everyone is working from home. But if we were to relate it with one example in real life, you know, which we have resolved that we are in the works of resolving or something like that. Would you like to highlight that? Customer right, customer pain points. We are in the business of providing connectivity. That's what we've been doing. Now. We are evolving to other forms of delivering, you know, better networks, right? So to us relieving customer pain points is its fundamental problem that we are trying trying to resolve. The challenge is to bring a reliable Broadband connectivity to every home, every Apartment in the country. It's as much as a utility Like to be a Broadband connectivity at home is part of a utility that is fundamental to Once survival. So, and when we bring these solutions out, we are what we are essentially doing is we are enabling operators to leverage multiple.... an ecosystem of solution... partner, you know vendors and with pFTTx with you know, the virtualized RAN, we are sort of establishing that you know, that realm in for STL first and then of course with our partners, customers as well. Perfect and speaking of people at STL who do you think you would attribute this to? Within the team or outside of the team at STL who are the people who are really holding the fort? Yeah, I mean, you know, I think I've been very fortunate. You know, I do have a really strong team, strong-willed. I would say and very committed team and there are some great leaders in the organization and I think I should mention the names because it's important that the rest of the organization knows them by name. This requires a lot of brainstorming, whiteboarding and you know human interaction sitting in one room, huddling and figuring out how to do things. But with the tools that they have and within the limits that they are all working with still sort of overcome that and they're still checking along. So, I think that needs to be highlighted you know, because it's very easy to just kind of fall back and say you know what? I'll come back to it when things get back to normal, but I can you know, that's that's really that shows character, shows commitment and I'm really proud. So what apart from the team, what else is that you are proud of STL? Given now that we are moving into this and pouring into developing cutting edge capabilities in Virtual mobile solution. What is that really, you know is stuck? If I had to mention, you know, it's the vision right it comes from the top. It's the vision it's where you want to go to and you know, I've been really fortunate, you know, the leadership coming together around, you know, building this whole, you know, Access Solutions portfolio and the vision to take it forward into this space and also to establish this as a program within the organization, you know, it's to me that that was a really good. Absolutely, needless to say that but any specific learning that you would like to give out through this, you know interview to the team or for people with... for them to really learn from you know, from the experience of yours that we would do either differently or something that you have done great? What is you're point of view on that? Driving the processes in... the.... putting the processes in place and providing the right resources at the right time, enabling the teams to be able to execute, you know, it would have maybe helped us be ahead of every odds. They've all brainstorm together on what's the right way to do it. There's a much more structure and governance around it. What is the one last thing that you'd like to say before we end this discussion Rajesh? Yeah, you know, I think you know for a lot of folks that have heard a lot of these things, you know, if heard of Asocks investment and seen BBN the heard of the VMware partnership. I can assure you that in the coming weeks, in the coming months that clarity will come. I think we will bring a lot of this internally we will have lot of you know, if you want to call it webinars or knowledge sharing sessions. That's my... you know my goal to be able to share that information, be more transparent and what we're doing so and with that.... No, it's fabulous, of course, I mean, we all have great convictions about this...needless to say that but on that note, thank you so very much for spending time with us today. Rajesh It is always a pleasure and keep doing great things like you always do. Thanks Alok! Okay. Yeah. Thanks for the opportunity to speak to everyone. Yeah, I appreciate it.

STLer Cast: Episode 1 | Transforming Everyday Lives During COVID19 Pandemic

Hello everyone. We are in conversation today with Akanksha Sharma who heads the corporate social responsibility for us at STL and we are talking to her about all the good work that her team is doing. Welcome to the show here Akanksha. Would you want to tell us a little bit about what you and your team are doing? And why are you choosing to do some of the things. I think this is definitely one of the most unprecedented times that the entire human race is witnessing and perhaps we are witnessing in our lifetimes and it's a really tough situation for the community and we're really trying to build some resilience out there with the people, especially the daily wage workers and bunch of peoples who are left stranded on the streets. The entire team and I'm very proud to see this when I'm speaking that... and there have been a lot of logistic issues when doing these arrangements because most of these places as you would know are quite remote and NGOs are not ready to go there most of the time. So it's definitely difficult time and but we are trying our best. So what are the core things that you are doing with your team? And how are you actually making sure that you're getting things done on the field? Yeah, so we started with a holistic plan that we developed for the community response looking at the needs of the people who are there in the community and trying to support the front line workers in health and the police department and provide them with the PPEs, the equipments, the gloves and the masks and also the ventilators to most of the government hospitals because we are getting numerous requests and most of the hospitals do not have even a single ventilator in the rural areas. And I think everybody is going beyond the Call of the Duty to enable this entire support system. So any people from within or from outside of you know, your own teams that you would like to share some stories about what they have been doing how they've been making an impact and also coming up with ideas in such an interesting time? You know Manish It's so interesting that you ask this because people not only who belong to the company but also outside they are coming up as invisible Heroes and my entire team I think we all were awake and made sure the supplies reached to the local loborers out there. The support of the Maharashtra Cops, Maharashtra Administration, CM task force. So I think what this crisis is also telling us and teaching us is a unique way to collaborate and develop solidarity at all levels, which is amazing. I mean, the spirit of those each individual is really inspiring. Yeah, absolutely. It's an interesting time for us to all stand with each other. But at the same time it is also not just everyone who does it. Some people do start the shine. Some people do take responsibilities, some stories actually show how you know normal people can become heros. So any story that you would want to relate or anyone you want to...? Sure so we have Shambhavi here and you know, she leads our women empowerment program. Shambhavi would you like to speak about how women are responding to this from the community? They are so proactive the moment like we received this request of making masks 10 days back around evening and which is floated a WhatsApp message that we have to make masks at our Jeevan Jyoti centers, and I we understand that this the crisis time and lockdown period and you guys won't be able to come because in rural things are different... little challenging. There are certain other problems, family problems involved and we are ready to work from home as well. So likewise we gathered around ten women, two however two were working from Center and while eight were working from their respective homes and slowly we got permission for three more women. So it was something like, you know entire family like this crisis was all about uniting people and how we park all our differences, everything aside and be united together for this cause. So that was definitely very overwhelming for me as a team. And of course a wonderful experience for me... Loutte anything else you would want to share that would be... all our colleagues would love to know about? Yeah, so we had quite a few contract laborers in places like Gadchiroli, Lakshadweep, Andaman where the regular NGO we were looking at helping us with food distribution wasn't operating because local authorities and taken over or ships with supplies had been stopped. Even you know in the absence of the NGO operating, their contractors as well as reaching out to their caterer contacts and you know, helping who will provide food for these laborers. We missed a little bit of what you said there but it seems like you were able to provide food to a lot of contractors in different parts... It's more about...What she said is that just we have also been instrumental at some of the really remote locations and they have been..... every place had unique challenges Manish for example... There were no food in Andaman. We somehow really coordinated with the District administration out there and being a UT It had its own challenges and coordinating with them then same is with Lakshadweep because STL operates incidentally at some really remote places. You mentioned Lakshadweep, Andaman, You mentioned Gadchiroli... This is literally, you know, we are standing with people in all parts of the country. Right? It's really commendable job. What are some of the things that you are learning through this experience that you would like to make sure that you are better at handling these things in the future. What.... how are we becoming better at doing this? One thing which I would really like to highlight and I have deeply realized it myself that STL stands for transforming everyday living. And we don't just stand by it at during normal course of business, but even during such times of Crisis which which are unique and once in a lifetime, I think that makes this Spirit of STLer in a unique way and I'm really very proud of that. The team here is actually showing the way not just by working together from within the company but also by working with cops and healthcare workers and sometimes the people that we have been helping our people that are helping us back. That is the community that we are seeing and it's so great to hear your stories and we will be sharing this with folks across the company. Keep up the good work and let's be in touch.

The Future of Business Models

JuhiHajela: The current situation has brought many long-lasting changesfor businesses. Digital transformation is moving ahead infull steam.These changes are having large impact on the waywe run our businesses.What does this mean for local manufacturing?Is this going to increase local employment?What about unmanned processes?What about global supply chains? We've been discussing some of these questions with Dr.Anand Agarwal, Group CEO of STL in this show. Anand Agarwal: Hi, Juhi. JH: The big news on the front of business technology is RelianceJio attracting an investment of over 10 Billion dollars(At the time of interview recording) injust about a month.They will be launching innovative digital platforms at scalelike JioMart with WhatsApp payments. In this contextwhat do you think is the future for large technology businesses? AA: Jio started off as a good connectivity platform. Post thatwhat started playing out was the applications. First and foremost,it was just voice, people connected topeople creating a thin layer of internet on it. and then you start putting in all the applications on it.What Jio is trying to do rightnow is behind the platform,you have a full infrastructure, where all this informationbecomes ubiquitous.All the technology companies are bifurcating this part,so you would have an Amazon e-commerce platform as one and Amazonweb services another. So clearly you see at one end you have large applications,which are B2C applications, behind that, you have a verystrong core infrastructure, which is managing, manipulatinginformation and data and that's what's becoming the big intellectualproperty of all technology companies. JH: STL was amongst the first few companies tohave a CxO level position of a Chief transformation officer. While STL has been very fortunate to have beenahead of the curve,a lot of smaller companies have not been. In this contextwhat do you think is the future of digital transformation? AA: This is extremely important. You cannot anymore do without it because it's nowbecoming a clear value proposition for the customer and cleardifferentiation from the competition. The idea is to create a very high degree of very well defined customer experience. a very high degree of repeatability,a very high quality decision support system. JH: As we have seen global supply chains, international tradeand production have been severely impacted. How do we make our global supply chains less complex, more nimble and more agile? AA: You got to start thinkingof multiple dimensions.One dimension is if the currentsituation was in anybody's prediction model or forecasting modelitself? The second area is essentially more geopolitical then the third thing is, essentially what leads to people sort of buyingor holding on stuff and that is more to do with psychologyand behaviors.The good aspect is that things are still workingin a macro sense in terms of food,grain etc.If Istart thinking of it in a mid to long-term perspective, volume will start prevailing. And at the same time, a very disruptive aspect on the supply chain or manufacturing modelwhich will starthappening through things like 3D printing. JH: Let's move to customer experiences.Do you see shift happening in the way sales, marketing andcustomer facing teams now interact and engage withtheir customers? AA: Not many companies are purely B2B and without having a B2Cinteraction, even if it's a purely B2B company its becomingB2B2C company. The accountability of the original companyalso becomes towards a consumer.In a B2B environment,it is happening through mechanisms, like net promoter scoreagain... and things like voice of customer. Everyone is working for the ultimate consumer experiences. JH: I know that you've been working with very large organizations and doing virtual hackathons.What's your experience been? AA: With our three largecustomers in North America and Europe in Asia pac, we havebeen doing these hackathons or very deep collaborativeinteraction using the digital platforms. If we had tried doing this physically in the world earlier,it would have taken months. And then the quality of the interactionwould not have been as deep as it has been now. Earlier, we used to think that everyregion we need to have a full-fledged sort of a team whichcan do sales, technology, applicationengineering, customer services.Now we are thinking that wedon't need to do that. JH: Companies are talking aboutdiversifying their manufacturingmoving operations away from China.What does this mean for the future of countries likeIndia? AA: I see India opportunity in a very different manner.The India opportunity is largely facilitated by the Indianmarket itself.The Indian market provides a great platform. Anyonewho comes to Indiais coming as a critical mass of the marketplaceand the experience of doing Business, Manufacturing and Researchin India.

Future Series with Anand

In the last few months our lives have rebooted. It's like that we have hit the control-alt-delete buttons. The way we live, the way we work, the way we play has all changed. What does this mean for business models? What does this mean for leadership and workplaces? What does is it mean for digital Technologies and internet, which have today become our lifelines. Chief Executives of this generation have perhaps not faced a crisis of this magnitude in theircareers. How do they navigate through all of this? We explore some of these questions with Dr.Anand Agarwal, a technology Visionary and group CEO of STL. So let's welcome Anand to the show the first one, the future of the Internet. Anand Hello, welcome to the show. Yeah, Hi, Juhi. As you know, we'll be talking about the future of the internet today. It's interesting, we are having this conversation over the Internet. So we've seen in the last several weeks and months how the internet has become the lifeline of the way we exist. The way be two businesses, the way we govern, governments. They are using the internet to monitor ground situations while other personal level we are seeing birthday parties happening online. So what do you see as the future of the internet? Now, under the current situation we are now seeing the very different usage of the internet. Enterprises are using it, governments are using it, individuals are using it. As you said for connecting even for social reasons. So it's now become a very, very common utilitarian platform. We are already seeing advent of machine-to-machine communications. We're talking about private clouds being hosted on internet. We are talking about machines communicating with human. So internet is now this large platform, it would become thetransportation highway for data across the world with multiple subways being structured and it will transform or shift from being largely entertainment-oriented platform to being extremely, extremely utilitarian platform. In terms of the surge in traffic Anand, we find the last few months a huge amount of traffic surge. In fact in the first week of the lockdown alone a few of the top operators reported heavy growth worth almost an entire year's traffic. In spite of this the internet hasn't really broken. You work with Cloud companies and Netwrok companies across the world. Is there one view on how we can build a sustainable internet? Yeah, you are absolutely right that the internet hasn't broken down. It's because the network was always designed in a manner that itnever breaks down. Whenever you design a network you look for resilience, you look for 1 plus 2 or 1 + 3 kind of alternate paths to assume that. But what has also happened is that the demand for the internet has been much,much higher than the supply of the capacity. While the internet has done a greatjob in terms of providing the connectivity. The fact that it hasbeen operating at peak levels for the last five six weeksshowcases that the internet needs to be now redesigned for this new normal. This new normal where the traffic is at various parts of the network. It is not concentrated in one part of the network. Where the traffic is symmetric. It is both upstream and downstream where concepts like latency etc start coming in. Where there is absolutely no delays. Where the order of the day is having video conferencing calls where 25-30 participants are participating together and everyone has equivalent experience of say meeting physically. The potential that the Internet of tomorrow has, is amazing and we are seeing glimpses of that in today's environment as individuals our efficiency or effectiveness has gone up tremendously. In the same dayyou can be in Japan and you can be in the west coast of US and you can have multiple interactions with customers, with investors, with associate, with employees, with partners and this will be a new normal where work-related travel might decrease but interactions will increase. The quality of experience has to be very, very high. We are in discussion with multiple customer during the last few weeks and all of them are talking about this aspect itself. Very high capacity, two-way communication, very high resilience and having a backup almost towards taking the peak aspects. So you speak about usage patterns. We find that home is becoming the new enterprise. So, so much of traffic is moving to homes, you know, we found companies like Optus and TCS who are saying that a fair numberof the workforce is going to work from home. And these are very very large companies at the same time on the entertainment front we are seeing that wedding sangeets are actually happening online. You find stuff like internet gaming is becoming big. I can see that in my own house. What you think is the future of a great home internet experience? Now this entire network is the platform where we will work, we will play, we will interact most of the times. The physical aspects will be more for social experiences than a necessity. The smart home or a smart enterprise or a smart factory or a smart city are all different components of the same design. There are aspects of say a smart factory where you would have different kind of IoT sensors versus your smart home where you wouldhave Google home or Amazon Echo. But the way the networkis going to get configured, the way the quality of that experience is going to be... the way the information that needs to be accessed from an edge infrastructure. That is all going to be the same. That's why the thought right now is towards designing things which are converged in terms of wireless and wireline. You are no longer talking about things like fiber-to-the-home. You're talking about fiber-to-the-home, fiber to the Enterprise,Fiber-to-the small cells in the same breath. You're talking about fiber and 5G in the same breath. So Anand, the more we speak about this, the more stark it become that there's a huge digital divide between the people whohave access to the internet and those who don't. As we knowalmost 50% of the world's population has no access today.And in these times it's becoming even more starks. So what is the future of an Internet for all? I'm glad, you asked Juhi and that's something see it as very close to my heart. The economic divide is much larger than the digital division. Digital is a way which will remove the differences in the economic divide, the education that can be imparted through the online platforms can be exactly the same. The whole concept of a brick and mortar model of the school, which was teaching everybody exactly the same manner in a class which has hundred to three hundred students. It's no longer required. My own two daughters do homeschoolingthat does not require a huge amount of fees to be paid.You can do one course from Stanford you can do another one from MIT and you can do one from IIT and you can do one fromNirma institute of management. You can create things which are more what you love doing rather than being forced into a cookie cutter solution. So I see digital has a big way of removing the the difference between haves and have-nots. I'm so proud of our project that we are bringing almost twoand a half million people in Maharashtra on 100 Mbpsconnectivity. I'm so proud of our SterliteGarv platform where people had to spend hours and days, is getting resolved within minutes. So I think by getting access to information that getting access to the world class education by getting access to the worldclass Healthcare that divide actually goes away. I realize that a lot of people are still not on the internet, but it is that is much easier to fix than moving everybodyto the cities which are all already under a burden. I would rather have taking internet to allparts of the world than people moving to parts, which have the so-called better internet. Anand, in terms of technologies that empower the internet and networks. Do you think the time for artificial intelligence, machine learning, Big Data, EnterpriseIoT has their time really come in terms of real applications? Technology is a tool. Tool must be applied to the right application and the right problem statement. Sometimes we get carried away by cool sort of names and start applying it to situations which do not require it. Data science is a great science which integrates all the information and applying artificial intelligence or data science towardsdecision support is a greatgreat tool. Machine to machine communication is a great tool. All these tools have now been actually leverage because of the capability of both compute and connectivity together. So it's a convergence of two technologies, which is making all these tools more and more powerful. But today is the best time towards application of Technologies and collaborating because all this power is available. Never in the history of humanity you could collaborate like millions of people today are collaboratingtogether towards finding the right vaccines, towards finding the right structure of say this virus. So they are using a AI, they are using the right kind of data science, they are using robotics for the delivery of medicines.They're using predictive algorithms for seeing how the curvesare flattening out. The tools have become active right now because of the fact of that connectivity and computation both haveconverged and both are extremely ubiquitous. Both are extremely cheap and both are extremely powerful. Our cell phones that we carry now is multiple times more powerful than the first computers which took the rocketsto the moon. Just imagine that in 30 40 years now, each of us carry more computational capability which is connected on a large internet which each of us can leverage to take ourselves to the Moon. Thank you for this very engaging conversation Anand and I'll see you soon for one more such topic. Thank you for your time today. Thanks Juhi.