The 2020 NRI is the second edition of a renewed NRI model, and it ranks a total of 134 economies based on their performance across 60 variables. This year's edition is grounded on the Portulans Institute hosted Digital Transformation Dialogue Series, which interviewed high-level experts from across the globe on various aspects of Digital Transformation - from the role of business and governments to issues of inclusion, and more. Recognizing the pervasiveness of digital technologies in today's networked world, the Index is grounded in four fundamental dimensions: Technology, People, Governance and Impact. This holistic approach means that the NRI covers issues ranging from future technologies such as Artificial Intelligence (AI) and the Internet of Things (IoT) to the role of the digital economy in reaching the Sustainable Development Goals (SDGs).