Managed Services

The surge in data usage and the need to improve operational efficiencies has given rise to rapid digitisation of both public and private sectors. Gradually the need will shift to functions which are complementary to the core business .This would enhance customer productivity towards strategic functions by removing the complexity of managing the ancillary functions. Managed services is slated to be the fasting growing service in the technology sector.

Levelling the playing field with managed service .

Managing multiple vendors requires lot of effort and time. Hybrid networks require consistent performance. Open Source projects require continual governance. The challenges in maintaining networks are many fold with a lot of moving parts. Managed service provider provides, continuity of business operations by constant monitoring, fault detection, prevention and system administration.

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Features:

Accelerating business for digital transformation

Deep fibre understanding
Centralised
system

Centralised monitoring and control over network resources through network operation centre and service operation centre.

Turnkey project execution
Workflow
management

With an intent to ease customer experience we provide field operations .The workflow management is set up for different stages of escalation. Root cause analysis is addressed through automated tools.

Robust program and process management
24/7
support

Round-the-clock proactive services to identify issues to avoid downtime. Uninterrupted monitoring with continual updates ensuring optimal business productivity for clients

Cutting edge technology
Scorecard
based evaluation

Creating a culture of excellence.

Best people process matrix
Agility

We are quick to leverage emerging technologies and Automation. We provide flexible service models with scalable infrastructure.

In-house digitisation and automation tools for large scale network design
Unified Knowledge
management

Data compliance. Concerted optimization effort


Benefits:

Offering operational efficiencies and predictable outcome based pricing

Hassle free deployment
Improved risk
management

Reduce risk by using our own proprietary methodologies and access to modern infrastructure and software

Cost optimisation
Future proofing
IT services

Zero touch operations using predictive modelling to reduce risks and minimize service disruption.

Faster network deployment
Focus on
key business

Freeing up of valuable resources to lead and deliver on business goals.

Scalability
Higher
ROI

Higher ROI is achieved through reduction in capex and optimization of opex.

Scalability
Minimised
downtime

Round-the-clock proactive services to identify issues to avoid downtime. We provide proactive support and maintenance, offering an improved first level resolution.

Scalability
Operational
efficiency

Use of standardised SLA's, automated tools , processes and remote management to simplify customer's infrastructure.

Learning Resources

Whitepaper

Managed Network
Services

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Blog

Partner Management in
the Digital Era

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Blog

Managed Network
Services

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