The surge in data usage and the need to improve operational efficiencies has given rise to rapid digitisation of both public and private sectors. Gradually the need will shift to functions which are complementary to the core business .This would enhance customer productivity towards strategic functions by removing the complexity of managing the ancillary functions. Managed services is slated to be the fasting growing service in the technology sector.
Levelling the playing field with managed service .
Managing multiple vendors requires lot of effort and time. Hybrid networks require consistent performance. Open Source projects require continual governance. The challenges in maintaining networks are many fold with a lot of moving parts. Managed service provider provides, continuity of business operations by constant monitoring, fault detection, prevention and system administration.
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We give impetus to the customer to seize the business opportunity by simplifying the management and maintenance of networks governed through standardised SLA's. Our solutions are multi-domain and vendor agnostic with a focus on reducing cost of operations, enhancing process efficiencies and improving service levels in network engineering, network fulfilment and assurance. Read Less..
Centralised monitoring and control over network resources through network operation centre and service operation centre.
With an intent to ease customer experience we provide field operations .The workflow management is set up for different stages of escalation. Root cause analysis is addressed through automated tools.
Round-the-clock proactive services to identify issues to avoid downtime. Uninterrupted monitoring with continual updates ensuring optimal business productivity for clients
Creating a culture of excellence.
We are quick to leverage emerging technologies and Automation. We provide flexible service models with scalable infrastructure.
Data compliance. Concerted optimization effort
Reduce risk by using our own proprietary methodologies and access to modern infrastructure and software
Zero touch operations using predictive modelling to reduce risks and minimize service disruption.
Freeing up of valuable resources to lead and deliver on business goals.
Higher ROI is achieved through reduction in capex and optimization of opex.
Round-the-clock proactive services to identify issues to avoid downtime. We provide proactive support and maintenance, offering an improved first level resolution.
Use of standardised SLA's, automated tools , processes and remote management to simplify customer's infrastructure.