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why-seamless-self-care-should-be-a-top-priority-for-telcos
Why seamless self-care should be a top priority for telcos?

     In the last few years, the impact of digital technology and the need for digital ...

20
Dec
Serving customer an experience, the Omni-channel way
Serving customer an experience,the Omni-channel way

It is rightly said that “It takes months to find a customer and only seconds ...

11
Jul
Next Gen O/BSS can seize the Broadband opportunity for operators
Next Gen O/BSS can seize the Broadband opportunity for operators

                  The Wireline broadband connectivity is providing ...

27
May
Indian DTH Operators: Evolve to differentiate
Indian DTH Operators: Evolve to differentiate

Direct-to-home (DTH) operators have successfully reached out to every nook and corner; be it rural ...

26
Apr
Mobile Apps-Money Spinner for Telco’s
Mobile Apps–Money Spinner for Telco’s

Jerry has been helping his ill father to manage his mobile bills. In the month ...

09
Mar
Customer Experience- a key MVNO Differentiator
Customer Experience – a key MVNO Differentiator – To win in the competitive battlefield

The number of Mobile Virtual Network Operators (MVNO) are on the rise, as they make ...

06
Jan
Bill Shock Prevention! Take the Shock away…
Bill Shock Prevention! Take the Shock away

     Let me share a scenario – Mary a postpaid customer received her bill, she noticed ...

29
Sep
6 Reasons to choose Mobile Self Care over Traditional Customer Care

    With the exponential growth of Smartphone users, operators are looking for ways and means to ...

24
Aug
Self Care Service the next frontier in enhancing profitability for telecoms
June 5, 2015

With the exponential growth of smartphones and next generation networks, operators are looking for smarter ...

About Us
Our story begins with being a leading global provider of optical fibre, the fastest known medium for high-speed data networks. Today, we have transformed to be the only company in the world with unified silicon-to-software offerings Read More...
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