1. Home
  2. /
  3. Blog List
  4. /
  5. Miscellaneous
  6. /
  7. MVNOs: DIGITIZE to Create YOUR Niche

MVNOs: DIGITIZE to Create YOUR Niche

Posted By :
Brick and mortar stores nowadays have a tough competition from Digital stores to sell products and services. In the digital era, Internet has changed the way we live, work and communicate. Nowadays, we can do almost everything over the internet, be it ordering a burger, buying a mobile, chatting with friends, sharing videos, watching movies etc. According to Total Retail Survey 2016 conducted by PWC, 54% of the respondents buy products online. A study conducted by Forrester Research states 64% of shoppers research their purchases online before buying offline. The same buying behavior is also applicable to the ever evolving Telecom ecosystem. Hence, it is imperative for operators to embrace the digital world quickly, which helps them to showcase their product and services to a large set of customers and maintain relevance. As per GSMA, there are over 1,250 MVNOs worldwide; and the competition has further heated up due to the rise of OTT Vendors, Multiple MNOs and saturated mobile penetration. To survive in this breakneck competition, merely competing on price will not be enough. MVNOs have the opportunity to exploit the benefits that stem from offering digital services to their tech savvy always connected customers, who are enabled by the proliferation of smart devices, connectivity & digital content. They prefer online mediums over offline mediums to satiate their needs. How digitizing will enable seamless user experience
  • A digital store front will enable customers to see and purchase a comprehensive array of products and services offered by the operator
  • Omni channel customer touch points will offer similar user experience across all channels, i.e. online store, mobile, call center, physical store, IVR etc.
  • Offer personalized services based on defined criteria such as customer behavior, characteristics, purchase history
  • Mobile App & Web Self Care Portals that enable customers to check data usage in real time, set data threshold limits, make online payments, upload KYC documents and get their queries resolved
  • Instant Service Provisioning & recharge
  • Cross-selling or up-selling by giving customers with relevant product recommendations
  • Enable customers to easily compare products, plan features, price online
  • Define keywords that redirect shoppers to a specific landing page – product page, basket, micro-site
Benefits to MVNOs
  • Higher customer reach with 24/7 access to MVNOs products and services from any location
  • Increase business volume without increasing staff
  • Higher client retention ratio
  • Personalized and Targeted online campaigns
  • Low Capex
  • Simplify sales process with automated sales assistants
  • Products and services can be modified quickly based on market feedbacks
MVNOs can take a giant leap forward in comparison to their competition as they build an exciting new level of customer experience by embracing digital platforms offered by vendors like Elitecore; that is tailored specifically for Telco operators with complete selling, marketing, monetization, revenue management, billing and self-care capabilities. With customer at the heart of the offering, it offers a complete new way to interact and engage with MVNOs – Customers and Partners, enabling them to monetize their services via every touch point, channel and device. Meet us at MVNOs Asia – Singapore, Oct 18-19, Stand No. 11 to discuss further on our Digital MVNO Offering.

Leave a Reply

Your email address will not be published.

Our Latest Blogs

Managed Service

Driving Value with Managed Services

Technology is evolving at a consistent and rapid pace. Technology specialists are incorporating cutting-edge practices to boost the efficiency of...
Read More
Digital Network

Bridging the Digital Divide in the UK

The Digital Divide in the UK The "digital divide" is a growing concern in the UK, where access to technology...
Read More
Optical Fiber

Debunking the Common Myths about Optical Fibre

As data-intensive applications like video streaming, online gaming, and cloud computing become more common, the need for increased bandwidth has...
Read More
Fiber Optic Testing Tools

How Robotic Tools are Revolutionizing the Detection of Optical Fiber Failures

The fiber optic communication industry has revolutionized the entire Telecommunication industry by providing higher performance, more reliable telecommunication links with...
Read More
Fiber Optic Technology

Recent Advances in Optical Networking Technology: A Look at the Future of Data Transmission

Since several decades ago, optical networking technology has been developing quickly. Fiber optics is becoming a key component of the...
Read More
Optical Interconnect Technology

Optical Interconnect Vs. Electrical Interconnect: All You Need to Know

Interconnectedness is increasingly becoming the backbone of a modern, progressive world. It is what is driving the escalation of digital...
Read More
Network Running

Keep The Network Running in The Remotest Locations: Here’s How STL Can Help

The pandemic has unravelled the importance of reliable connectivity. From smart classes to online groceries, the internet is everywhere. Yet,...
Read More
Managed Service

5 Benefits of Using a Managed Security Services Provider

Investing in cybersecurity is the need of the hour as the cyber threat landscape evolves. But as cyber threats continue...
Read More
Optical Interconnect Technology

An Overview of Optical Interconnects: How They Work and Their Advantages

Optical interconnects are a crucial component of modern electronic systems. They are used to transmit data and power between different...
Read More
Network System Integration

Network System Integration: A Guide to Choosing the Right Optical Fiber Manufacturing Company

One of the crucial factors of a network system integration project is choosing an appropriate fiber cable; they determine the...
Read More
Optical Fiber

10 Ways Optical Fibre Has Changed the World

Optical fiber has revolutionized the way we communicate and access information. From high-speed internet to advanced medical procedures, the benefits...
Read More
Data Center Design

Designing Data Centre Networks: Strategies for Maximum Efficiency and Performance

Data centre design and the data network that supports it are critical components of any organization's IT infrastructure. The way...
Read More
Network Modernization

Accelerating Your Network Modernization Process

Network modernization is crucial for businesses to stay competitive in today's digital economy. However, the process can be time-consuming and...
Read More
Network services

Understanding Network Services and How They Enhance Your Business

A robust network is a must for any type of company in the twenty-first century because most products are digital...
Read More
Data centre

The Rise of Data Centers in India

With data consumption on the rise, cloud adoption accelerating, and technology demand soaring higher than ever before - Indian corporations...
Read More
RAN Services

Building a Faster, More Connected Healthcare Network with Radio Networks

In recent years, the category of linked medical devices has expanded to encompass Internet of Things (IoT) gadgets and a...
Read More
Network services

The Role of Network Integration in Telecom Companies

Network services integration and management are a significant deal. The richness of new telecom technology, whether on-premise or cloud-based, makes...
Read More
Optical Fiber

10 Tips for Simplifying the Installation of Optical Fiber Cables

Installing optical fiber cables can be a complex and time-consuming task. It is crucial to have a well-planned and executed...
Read More
Data Localization

How Would Data Localization Benefit India?

In this age of data ubiquity, localization policies' emergence and wide adoption is a story to be told. India finds...
Read More
Email Security

Complete Guide to Managed Email Security Services

Our email inbox is the gateway to our organization and needs special protection. In recent times, email attacks have become...
Read More

Our Services

Network services

The digital ecosystem and landscape is rapidly to mirror the continuous evolution of communication infrastructure, connectivity, and next gen use cases...
Read More

Fiber Roll out Services

We offer a dependable fiber-based backhaul solution that promises seamless high-speed connectivity and increased reliability for a better network experience...
Read More

Managed Services

We encourage customers to seize business opportunities by simplifying network management and maintenance, which standardized SLAs govern...
Read More

Data Centre Network

Future use cases will require cloud-native infrastructure. With our network transformation services, we out-innovate the current constraints in the data center space...
Read More

RAN Services

The approach of RAN network disaggregation comes at the expense of increased integration touch-points and engineering efforts...
Read More